Check out
  Close

SharePoint Online Now Available

Resources for Microsoft SharePoint Online are now available, including printed manuals, ebooks and licences.

View resources...

Use Personal Productivity Tools - Microsoft Outlook 2016

INF986
978-1-925873-14-6

The skills and knowledge acquired in Use Personal Productivity Tools - Microsoft Outlook 2016 are sufficient to be able to use the features and components of a range of personal productivity tools. It applies to individuals who perform routine tasks in the workplace and use a range of current technology based personal productivity tools, under direct supervision or with limited responsibility.

At the completion of this course you should be able to:

  • understand some of the more basic email concepts
  • start Microsoft Outlook and navigate its key features
  • create and send email messages
  • receive emails in your Inbox and then work with them
  • competently work with file and item attachments within email messages
  • use the search facilities to locate messages and other Outlook items
  • work with the Calendar feature
  • schedule appointments and events in your calendar
  • schedule meetings using Outlook
  • create and work with contacts
  • monitor and manage your contacts within Outlook
  • create and work with tasks
  • create and work with task requests

  View outline

View a detailed outline of the course material. You may need to install Adobe Acrobat Reader to open this file.

View Outline

  Download student files

Download working files to go with this course. Read the installation instructions for opening these files.

Download Files Zip